A SmartVest Airway Clearance patient and his grandson assemble a puzzle together while performing therapy.
Lifetime Customer Support

We’re Here to Help

Benefit from our commitment to customer care – our dedicated team will help you at every step.

From our initial reimbursement coordination to the lifetime SmartVest device warranty, we are recognized for our patient-first culture and are accredited by The Joint Commission.

We’re devoted to helping people with impaired airway clearance to live life to its fullest potential.

  • Our team coordinates all reimbursement documentation and insurance provider communications to make the process as easy as possible for you. If you qualify, we offer financial assistance programs to ease any financial burden.

    Reimbursement Specialists

    Our team coordinates all reimbursement documentation and insurance provider communications to make the process as easy as possible for you. If you qualify, we offer financial assistance programs to ease any financial burden.

  • After receiving your SmartVest, a licensed medical professional will come to your home and provide one-on-one SmartVest training. The trainer will also answer any questions you might have about using and maintaining your new SmartVest.

    In-Home Support

    After receiving your SmartVest, a licensed medical professional will come to your home and provide one-on-one training. The trainer will also answer any questions you might have about using and maintaining your new HFCWO vest.

  • Our respiratory therapists are available by phone to answer technical and support questions 365 days a year. We're ready to help with any warranty claims the moment you need support.

    Product Support Team

    Our respiratory therapists are available by phone to answer technical and support questions 365 days a year. We're ready to help with any warranty claims the moment you need support.

  • Photo of Caleb, an entrepreneur and SmartVest user with cystic fibrosis.
    Effective:
    Airway clearance is paramount to cystic fibrosis. If you’re not actually coughing things up, the treatments are useless.

    Caleb Cystic Fibrosis (CF)
Building a Smart Community

Resources for Airway Clearance

Impaired airway clearance doesn’t mean a restricted life.

There are many organizations available to support individual diseases and conditions:

A SmartVest Airway Clearance System patient checks the SmartVest Knowledge Base for answers to common questions.
Smart Support

SmartVest Knowledge Base

Looking for a quick answer?

We’ve gathered answers to our most common support requests and detailed information of the diseases and conditions that commonly cause impaired airway clearance.

Airway Clearance

Using SmartVest

Getting SmartVest

Support Resources

The SmartVest Airway Clearance System provides effective, convenient, and comfortable airway clearance therapy.
Downloadable Resources

Product Literature

SmartVest materials, right at your fingertips.

These downloadable PDFs include our product manuals and supporting collateral.

Not All HFCWO Systems are Created Equal

Clinical Evidence and Research

SmartVest is an industry leader in clinical studies that demonstrate effectiveness and comfort.

As a commitment to excellence and transparency, our research is vetted and routinely published in respected journals like Respiratory Therapy.

Smart Savings

Typical bronchiectasis patients experienced

and in the past 24 months.

Patients that treat their bronchiectasis with SmartVest reduced
antibiotic prescriptions by and hospitalizations by

How much could you save?

Enter your numbers above to find out.

Download for your doctor

Patients who are compliant with their SmartVest treatment protocols may see a cost savings. Individual results may vary.

Sievert, CE et al. 2017. Cost-Effective Analysis of Using High Frequency Chest Wall Oscillation (HFCWO) in Patients with Non-Cystic Fibrosis Bronchiectasis. Respiratory Therapy, 12(1), 45-49.

Read the study

A photo of a happy SmartVest patient as she checks email while using her SmartVest Airway Clearance System.
Breathe for Joy

Success Stories

For nearly two decades, people have been able to live, not just be alive, by treating their impaired airway clearance with SmartVest.

Interested in adding your story?

Share your story with our story form

    • Beneficial:
      The SmartVest works great!

      Georgia Bronchiectasis
    • Lifestyle:
      I was lucky enough to get one [and] don’t know what I’d do without it.

      Kathleen
    • Preferred:
      We have one and it’s the best thing.

      Pattie
    • Easy To Use:
      I wear [SmartVest] around the lungs for a 20 to 30 minute treatment each morning.

      Patricia Bronchiectasis
    • Beneficial:
      I got one about two years ago. It does help to move the junk in my lungs.

      Beverly Bronchiectasis
    • Preferred:
      Get a SmartVest! Changed my life for the better…it works.

      Carolyn
    • Effective:
      On the first treatment she started getting phlegm up a lot easier and feeling like she could breathe better.

      Delores Bronchiectasis
    • Lifestyle:
      Just to see a smile on her face after almost losing her this past week is so worth this vest!!

      Delores Bronchiectasis
    • Beneficial:
      I have a SmartVest and it is the best…I was on oxygen 24/7. Love my vest!

      Debra Bronchiectasis

    Indications for Use

    Indications for Use

    The Electromed, Inc. SmartVest Airway Clearance System is designed to deliver High Frequency Chest Wall Oscillation (HFCWO) to promote airway clearance and improve bronchial drainage. The SmartVest is indicated when external chest manipulation is the physician’s treatment of choice to enhance mucus transport.

    Contraindications for Use

    Absolute contraindications identified by the 1991 AARC Guidelines for external manipulation of the thorax such as HFCWO include: (1) head and neck injury until stabilized, and (2) active hemorrhage with hemodynamic instability.

    The AARC has also identified relative contraindications which require an individualized clinical assessment and careful consideration by the physician prior to prescription including: hemoptysis; subcutaneous emphysema; recent epidural spinal infusion or spinal anesthesia; recent skin grafts on the thorax; burns, open wounds, and skin infections of the thorax; recently placed transvenous pacemaker or subcutaneous pacemaker; suspected pulmonary tuberculosis; lung contusion; bronchospasm; osteomyelitis of the ribs; osteoporosis; coagulopathy and complaint of chest-wall pain.