What Can We Help You With?

Our Team is Here To Help

Whether you need help finding a doctor, would like
an informational patient packet mailed to you, or are
curious about insurance coverage, our Patient Care
Advocates are also Respiratory Therapists dedicated
to answering your questions about SmartVest and
how it may help you. Call them directly at 1.855.528.5690


Talk to Mike, our patient support advocate

A SmartVest Airway Clearance System patient checks the SmartVest Knowledge Base for answers to common questions.
Smart Support

SmartVest Knowledge Base

Looking for a quick answer?

We’ve gathered answers to our most common support requests and detailed information of the diseases and conditions that commonly cause impaired airway clearance.

Popular Knowledge Base Articles

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Product Support

7:00 AM to 10:00 PM CST, 365 days a year

Our team of licensed respiratory therapists is ready to help with setting up, operating, and troubleshooting your SmartVest system and SmartVest Connect online portal.

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Reimbursement Support

8:00 AM to 5:00 PM CST, M–F

We’re here to help coordinate the prescription and reimbursement process, collect required forms, and assist with obtaining insurance authorization for the SmartVest system.

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Clinician Support

8:00 AM to 5:00 PM CST, M–F

Our customer support liaison team will coordinate and facilitate collecting the specific forms and medical documentation your patient’s health plan requires for the SmartVest Airway Clearance System.


If you are experiencing a life-threatening medical emergency, dial 911 or call your doctor immediately.