Our Team is Here To Help

Whether you need help finding a doctor, would like an informational patient packet mailed to you, or are curious about insurance coverage, our Patient Care Advocates are also Respiratory Therapists dedicated to answering your questions about SmartVest and how it may help you. Call them directly at 1.855.528.5690 or fill out a form to Request a Call.

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SmartVest Knowledge Base

Looking for a quick answer?

We’ve gathered answers to our most common support requests and detailed information of the diseases and conditions that commonly cause impaired airway clearance.

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Frequently Asked Questions
Traveling with SmartVest
Lifetime Warranty
Fitting the SmartVest Garment
Washing and Maintaining Your SmartVest
Programming the SmartVest Generator
Troubleshooting SmartVest
Is SmartVest Covered for Military Veterans?
Understanding Insurance Coverage and Reimbursement Guidelines
The SmartVest Wrap

Product Support

Phone: (888) 966-2525

7:00 AM to 10:00 PM CST, 365 days a year

Our team of licensed respiratory therapists is ready to help with setting up, operating, and troubleshooting your SmartVest system and SmartVest Connect online portal.

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Reimbursement Support

Phone: (800) 462-1045

8:00 AM to 5:00 PM CST, M–F

Fax:  (866) 758-5077

We’re here to help coordinate the prescription and reimbursement process, collect required forms, and assist with obtaining insurance authorization for the SmartVest system.

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Clinician Support

Phone: (800) 462-1045

8:00 AM to 5:00 PM CST, M–F

Our customer support liaison team will coordinate and facilitate collecting the specific forms and medical documentation your patient’s health plan requires for the SmartVest Airway Clearance System.

clinician support


If you are experiencing a life-threatening medical emergency, dial 911 or call your doctor immediately.