Commitment to Customer Care

We’re Here to Help

Rely on our commitment to customer care and our dedicated team to help you at every step.

From our initial reimbursement coordination to the lifetime SmartVest device warranty, we are recognized for our patient-first culture and are accredited by The Joint Commission.

We’re devoted to helping people with impaired airway clearance to live life to its fullest potential.

Reimbursement Specialists

Have peace of mind knowing that our team coordinates all reimbursement documentation and insurance provider communications to make the process as easy as possible for you. If you qualify, we offer financial assistance programs to ease any financial burden.

In-Home Support

After receiving your SmartVest, a licensed medical professional will come to your home and provide one-on-one SmartVest training. The trainer will also answer any questions you might have about using and maintaining your new HFCWO vest.

Product Support Team

Our respiratory therapists are available by phone to answer technical and support questions 365 days a year. We’re ready to help with any warranty claims the moment you need support.

Contact our product support team

SmartVest Airway Clearance System
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If you are a California resident and you want to submit a request or inquiry to us regarding your California rights, you or your authorized agent can contact us at info@electromed.com or write a letter to Electromed, Inc. 500 Sixth Ave NW, New Prague MN 56071. Please indicate in the subject line that you are a California resident making a “California Shine the Light” inquiry.