Our Team is Here To Help

Whether you need help finding a doctor, want an information packet, or have questions about insurance coverage, our team is here to help. We’re dedicated to answering your questions about SmartVest and how it may benefit you.

Get More Information

Have questions about SmartVest or how to get started? Our Patient Care Advocates, who are also Respiratory Therapists, can walk you through your options, help connect you with a doctor, or send you an information packet that you can take to your next appointment.

Give them a call or request a callback to get started.

(800) 462-1045, ext. 2
Product Support

Our product support team is ready to help with setting up, operating, and troubleshooting your SmartVest system.

Phone: (800) 462-1045, ext. 1
7:00 AM to 10:00 PM CST, 365 days a year

Contact Product Support
Billing Support

For patient billing inquiries regarding statements or making a payment over the phone, contact our billing support department. To view and pay invoices, access our patient portal.

Phone: (800) 462-1045, ext. 3
8:00 AM to 5:00 PM CST, M-F

Access Patient Portal
Reimbursement Support

We’re here to help coordinate the prescription and reimbursement process, collect required forms, and assist with obtaining insurance authorization for SmartVest.

Phone: (800) 462-1045, ext. 1
8:00 AM to 5:00 PM CST, M-F

Fax: (866) 758-5077

Contact Reimbursement Support
Clinician Support

Our clinician support team will coordinate and facilitate collecting the specific forms and medical documentation your patient’s health plan requires for the SmartVest Airway Clearance System.

Phone: (800) 462-1045, ext. 1
8:00 AM to 5:00 PM CST, M–F

Contact Clinician Support
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Looking for a quick answer?

SmartVest Knowledge Base

We’ve gathered answers to our most common support requests and detailed information of the diseases and conditions that commonly cause impaired airway clearance.

Important!

If you are experiencing a life-threatening medical emergency, dial 911 or call your doctor immediately.

SmartVest Airway Clearance System
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In addition to Electromed’s Notice of Privacy, CA residents have the following rights under CCPA

  • The right to opt out of having their data sold to third parties. Electromed does not sell any information we may collect.
  • The right to request their data be deleted.
  • The right to equal services and price. (i.e. cannot be discriminated against based on their choice to exercise their rights).

If you are a California resident and you want to submit a request or inquiry to us regarding your California rights, you or your authorized agent can contact us at info@electromed.com or write a letter to Electromed, Inc. 500 Sixth Ave NW, New Prague MN 56071. Please indicate in the subject line that you are a California resident making a “California Shine the Light” inquiry.