The Electromed Commitment to Customer Care

We’re Here to Help

Rely on our commitment to customer care and our dedicated team to help you at every step.

From our initial reimbursement coordination to the lifetime SmartVest device warranty, we are recognized for our patient-first culture and are accredited by The Joint Commission.

We’re devoted to helping people with impaired airway clearance to live life to its fullest potential.

Reimbursement Specialists

Have peace of mind knowing that our team coordinates all reimbursement documentation and insurance provider communications to make the process as easy as possible for you. If you qualify, we offer financial assistance programs to ease any financial burden.

In-Home Support

After receiving your SmartVest, a licensed medical professional will come to your home and provide one-on-one SmartVest training. The trainer will also answer any questions you might have about using and maintaining your new HFCWO vest.

Product Support Team

Our respiratory therapists are available by phone to answer technical and support questions 365 days a year. We’re ready to help with any warranty claims the moment you need support.

Contact our product support team

Keep Reading

Is SmartVest Covered for Military Veterans?

Military veterans challenged by compromised airway clearance may qualify for coverage by government insurers like the Veterans Health Administration (VA), Medicare, and Medicaid.
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SmartVest can be an effective, convenient, and comfortable solution for bronchiectasis management when medication and airway clearance techniques aren't enough to provide relief.